ICICI Lombard Complaints & Reviews

Dear Sir,

I Mrs.Prema Prakash , aged 56 yrs, purchased a ICICI Lombard General Insurance policy no. is 4034i/FPP/04957196/00/000 for my sister-in-law , who was aged 50 yrs on 23rd September 2009 . The premium was paid from my ICICI credit card and I received a soft copy of the Insurance policy through email.
My sister-in-law for whom I purchased this health insurance policy was not used during any of her hospitalisation,...

Helpful

Found this helpful?

Write a comment

Address: Uttar Pradesh

Dear Sir/Madam,

I was offered an ICICI Lombard accidental death cover policy (no. 4005/00010717/5533) in feb'07. Under the agreement, the premium was to be auto debited from my credit card no. [protected].

Over a period of time, even after the expiry of the said policy, the premiums continued to be deducted from the same credit card even after my negative replies to the tele-callers about extending...

Helpful

Found this helpful?

1 Comment

Address: Mumbai City, Maharashtra

Respected Sir / Madam,

I am Dilip Laxman Modak, having ICICI Lombard Health Insurance Policy (No. 4034i/HIR/04677999/00/000). My wife was hospitalized on 18-19th May 2010 for that i claimed for the refund.

Since then i am in touch with ICICI Lombard Customer Service Dept. as per their information my settlement cheque (chq no. 023833 amounting Rs.1850/-) was issued on 29th June 2010, but the cheque didn't...

Helpful

Found this helpful?

Write a comment

Address: Imphal West, Manipur

i had appled for renewal of my car insurance policy on 21 Jun 2010 (which had lapsed on 6th June 2010). The policy status was shwon as pending with surveyor for almost two months. In between i got calls from the survryor located at Agartala that he will come for survey of the car, But after two months almost the status was shown as "policy rejected as condition of car unsatisfactory is survey" while on ground the survey was never...

Helpful

Found this helpful?

1 Comment

Address: Hyderabad, Andhra Pradesh

Subject: Denial of claim of Mrs.Bharti Sharma vide letter Dated 17/8/2010 by ICICI Lombard.

Dear Sir,

This is with ref. to the above we want to mention the following facts.

1.I am having my self, wife, and sons Mediclaim policy of 05 lakh coverage for the family and further extended no claim limits to Rs 5.50 lakh since last 5 years. on insistance of company officers i changed this from National...

Helpful

Found this helpful?

Write a comment

Address: Belgaum, Karnataka

Dear Sir,
Its about the mediclaim policy the no is 4111/pla56528471/00/000.I have been subbmitted all the documents to the concerned department but they have not comunicated with me ,and whenever i call the belgaum office they only give me dates ,saying that in 15 days ul get the check they are just harashing me without giving me right information,,and if i call customer service they say in 7 working days i l b getting...

Helpful

Found this helpful?

Write a comment

Address: Kamrup Metropolitan, Assam

To,
The President,
ICICI LOMBARD GENERAL INSURANCE

Ref: Claim no: MOTO1525142

Dear Sir,
As a true well-wisher for of your company, I sincerely request you kindly to look into the functioning of your Guwahati office in Assam.

My vehicle (Ford Endeavour bearing registration No. AS 01 AM 3121) met with a major accident. It took them four months to reciprocate to my plea to settle...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

Policy Number: 3001/W-1442695/00/000
Policy Start Date: 25/12/2009
Policy End Date: 24/12/2010

Finally I am paid for my wrong choice in opting for an insurance for my car. Although my colleque already had an bad experience, but I thought to give it a chance as I think big brands do stand by there reputation.

All through 9 years since I purchased the car,I was taking the insurance...

Helpful

Found this helpful?

3 Comments

Address: Maharashtra

I have been calling toll free no.[protected] since more than 15 days and spoke to different persons every time.I have been giving the details as requested each and every time and I am assured to get a call back which never happens. Last I happened to speak to one of the officers named Karan who is not able to give me the feedback despite assurances to call back. It is very surprising and rather strange that ICICI is not competant to accept...

Helpful

Found this helpful?

5 Comments

Address: Pune, Maharashtra

This is to inform you about the awful experience that I had to face with ICICI Lombard Insurance Co.

As stated in my email below, the total estimation of the surgery for my father Mr. Bhimrao Sidnaik in ADITYA BIRLA MEMORIAL HOSPITAL, chinch wad was Rs. 1, 16,000 and a pre authorization amount was approved for Rs. 51,000. I took an approval for the balance amount and was under the impression that everything will be taken care...

Helpful

Found this helpful?

1 Comment

Address: Maharashtra

Dear Sir/Madam

May be its not the first case regarding Health plan,

I requested a claim for my spouse after hospitalization and after one i got to know that claim has been rejected as the diaginis is not covered for first 2 years.

When i gone through the documents with me of policy & icicilombard website i could not find that particular decease in exclusion list. Also i talk to the doctors...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I had an accident last month and my car (Ikon) was badly damaged from the front. I gave to repair to Harpreet ford and requested for claim to ICICI Lombard. Appointed Surveyor was really a narrow minded & egoistic who never listens to any request, I try to call him for any issue he never picks up the call nor give a call back and when I complained this to him he gave a rude answer “ I am not here to give all to all”. Anyways he asked...

Helpful

Found this helpful?

1 Comment

Address: South Delhi, Delhi

My Car insurance got expired on 5th May, 2010. The renewal link got never updated to allow me to buy and renew my insurance. Its been 2 and a half months since i have been playing ping pong with ICICI lomard customer care. I have more than 100 email conversations.
I have a hyundai santro that i kept for my parents usage. I am in Oman. I still try to call their customer care that takes for ever to reach to any agent.
I have...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Hi,

This is regarding ICICI Lomabard domestic travel insurance.
My travel date was on 17th May 2010 by kingfisher airlines(8:30AM) and bought ICICI lomabard domestic travel inusrance(policy no:[protected].
Due to some operational reasons of kingfisher, flight was cancelled on 17th May 2010 . and rescheduled to 9:00PM in the evening which was almost one day of LOSS of oneday salary and accomodation chanrges for...

Helpful

Found this helpful?

1 Comment

Address: Mumbai City, Maharashtra

i have purchased online crittical care policy 4065/CCN/W-1872210/00/000 on ICICILOMBARD website on 1st July 2010, and paid the amount online also, but still my policy is not issued and icici lombard is cheating the people on name online.

Nothing is like online, after 15 days still waiting for policy. i talked to customer care many times

Regards
Mitesh
[protected]...

Helpful

Found this helpful?

Write a comment

Address: Uttarakhand

SIR,

I HAD REGISTERED A COMPLAINT OF MY ACTIVA(REG NO. UK07X 8091) . I HANDED OVER ALL THE REQUIRED DOCUMENTS TO THE SURVEYOR BY FEBRUARY I HAD BEEN TOLD THAT THE CLAIM WILL BE PASSED WITHIN A MONTH PERIOD. BUT EVEN AFTER SUCCESSIVE REMINDERS, I AM NOT GETTING ANY SATISFACTORY ANSWER. THE CUSTOMER CARE SAYS MY CLAIM WILL BE GIVEN SOON MY SERVICE REQUEST NO IS[protected], MY SURVEYER SAYS ALL WORK WILL BE DONE IN MUMBAI BRANCH,...

Helpful

Found this helpful?

Write a comment

Address: Surat, Gujarat

i have claimed for motor insurance for my car(GJ-5-CJ-916) on date:25th may 2010 ,claim no:MOC 01567191.from overdrive auto care,piplod,surat(mo.no:[protected]) ,car was survayed by icici survayer mr.sandip(mo.no:[protected]). till today i have not received my claim amount.duirng whole month of june2010 many time i had visited to surat officeand inquired cheque issuing person JENISHA(mo.no:[protected]) she every time answered that mumbai office...

Helpful

Found this helpful?

1 Comment

Address: New Delhi, Delhi

Kind Attention

I have booked a Car Insurance Policy with ICICI Lombard online on 18th May 2010, the details are provided below.My main concern for buying the policy was IDV value , and I spoke with customer agents (Chandrashekhar) multiple times and Checked that IDV is 676000 before booking. After booking I downloaded a copy of the policy online and also received a copy by email with correct IDV value . ICICI lombard has internal...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

ICICI Lombard is selling insurance policy thorough telemarketing. Biggest catch is that they sell through credit card only. What marketing executive says that they will just block the amount on the credit card and they policy will be said to be purchased only when we make the first instalment. They give a confirmation call to debit the credit card. What they do is they keep the recording of confirmation and not the marketing person. If we...

Helpful

Found this helpful?

Write a comment

Address: South Delhi, Delhi

Dear Sir,
I had a policy of ICICI Lombard with OPD cover Health Insurance.I send my claim to my agent Akash who got it collected in Feb'10 from my residence.(all OPd bills). vide policy no 4063i/HAP/04540245/00/000 but have not received cheque for the same amount, hence refused to further extend the policy.It is surprising that such big companies do not settle the promised claims despite sending all documents in time and harrassing...

Helpful

Found this helpful?

Write a comment

ICICI Lombard Complaints & Reviews

File a complaint to ICICI Lombard

Recently resolved complaints

Most useful reviews

Featured stories

ICICI Lombard reviews & complaints page 54

Premium not waived off after person expired

Fraud : misuse of my money

Claim Settlement Cheque not reach to me in 56 days time

non renewal of car insurance

Subject: Denial of claim of Mrs.Bharti Sharma vide letter Dated 17/8/2010 by ICICI Lombard.

POLICY CLAIM

CLAIM SETTLEMENT

Claim

health insurance

Awful claim experience

Rejected claim on wrong base & no response at time of contact

Not getting Complete Claim

Renewal of Car Insurance

Domestic Travel Insurance Claim

policy not issued

Insurance claim

delay and no feedback for claim cheque

ICICI Lombard Cheating Customers on IDV Value of Car

Fraud by telemarketing product

Non settlement of OLD bills

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR

ICICI Lombard Complaints & Reviews

File a complaint to ICICI Lombard

Recently resolved complaints

Most useful reviews

Featured stories

ICICI Lombard reviews & complaints page 54

Related businesses

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR