IDP IELTS — Didn't receive a result

Address: Rutu enclave thane

Hi,

I have appeared my Ilets rest on 8th March. It was online module. As claimed by ILETS they should disclose result within 3-5 days, however, I haven’t received my result as on date- 16 April2021. I have tried contacting their complain forum multiple time but I am getting standard response from them as my result is under scrutiny and they are unsure about the dates.
My application id is - Z3095826. This is exam is critical for my PR application and I have tried almost all the possible mode of communication to understand status of my result. However, they are reluctant to commit on dates.

Request you to help me out in this situation.