IDP IELTS — issue in rescheduling exam dates

I had initially registered for the ielts exam listening, reading & writing test on 21 mar 2020 for idp ielts bangalore india location and my speaking test was completed on march 20th 2020. But due to covid - 19 restrictions the exam got postponed 5 times and the dates are randomly picked by idp and on june 11th they told it will be 04th july 2020 and i was working on getting the passes to travel into bangalore since i am stuck in my home town which is in neighbour state and travel restrictions are put up in bangalore due to covid -19, but all of a sudden they have pre-pone the date from 04th july 2020 to 25th june 2020 on june 19th 2020.

I have been explaining on my issues on the proposed exam dates to the idp india on below mail ielts. [protected]@idp.com as well as on their hotline number[protected] as well but they are not willing to do any favor, pasted my mail and their reply below,

Requesting your intervention in resolving my genuine concern and help me in rescheduling the date or better cancel my exam so that i will schedule once situation becomes normal.

I have sent the below mail on 21st june 2020:

Hi team,

I won't be able to appear for the exam on the rescheduled date of june 25 since i am right now in tamilnadu dharmapuri and i am in a containment zone due to a positive covid 19 case in my area. Also i would have to apply for an e pass for entering karnataka once the restrictions are lifted in my area and have to go through mandatory 14 days home quarantine in bangalore before i can travel outside my home.

Considering the above situation please reschedule my exam date to august month so that i will be in a position to attend the exam.

Reply from idp ielts india on 23rd june 2020:

Dear balaji v,

To avoid any further delay in test, your test has been auto scheduled on jun 25, 2020. Unfortunately, we are unable to accept any further changes in the test schedule. We request you to appear in the test as per the schedule.

Regards,
Team idp ielts
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