IDP IELTS — money got deducted twice

Address: Pune, Maharashtra

Hi

I made two attempts to make online payment using atm card, idp site said payment declined by bank both the times, later i used net banking and my payment was successful, however after some time my money got deducted twice for both failed attempts done using atm card.

Kindly refund my money for the payment done multiple times

Date of incident: 03/04/2014

03 apr 2019 pos 512967xxxxxx0222 paytm education pos debit 174881 03 apr 2019 13, 400.00

03 apr 2019 pos 512967xxxxxx0222 paytm education pos debit 742445 03 apr 2019 13, 400.00
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IDP IELTS customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi, have u got ur refund yet?
I had a similar issue..but no news after few months...
Hi Team,

I .tried to pay through UPI (Phone Pay) as my 1st transaction failed I retried for 2nd time, payment paid successfully but the transaction failed attempt also got paid. Totally the payment happened twice on same.

Kindly refund my money for the payment done for 2nd time. For more info please contact me if require I mailed and trying to contact support no response yet.

Date of incident: 27/07/2023

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