IDP IELTS — postpone of exam

I have registered for my ielts exam on 12th in hyderabad india but because of corona virus outbreak i might not be able to attend the exam and cannot submit charges to reschedule the exam (Because it is offline). But inspite of the situation which entire nation is facing idp is not giving free rescheduling option to students who are not in the city and cannot travel because of the transport shutdown.

They have exam slots everyday of the month but still not being considerate.

Please help me in this and take an action against idp for either refund of the money or free rescheduling.

I am ready to take any slot available in the month of may.

Thanks