IDP IELTS — selection of speaking slot - cheating

Address: 560066
Website: www.ieltsidpindia.com

I booked the idp ielts instead of bc, just because they had mentioned in their website that it has the flexibility of choosing the speaking slots. But after the payment is done, the website does not provide any option to select the speaking slot. When contacted, they said they will only give the slot just 2 days before the exam date and we need to attend the speaking test whenever they give the slot. This is completely contrary to what is claimed in their website. When asked to the customer care, she keeps repeating the same thing over and over again instead of providing a solution. Later she just disconnected the conversation rudely.

This is not what is expected from a test provider which is recognized worldwide. I am highly disappointed.

The speaking selection manual pdf which is available on their website (Also i have the local copy in case they remove this), also mentions that we can select the slot 15 days before the exam test date.
Was this information helpful?
No (0)
Yes (34)
IDP IELTS customer support has been notified about the posted complaint.
 
2 Comments

Comments

I gave my exam on 2nd August 2018 but i didn't receive my result till now. When i sent mail to verification.[protected]@idp.com they didn't give me any response. Please understand my concern and reveal my result as soon as possible.

Hello, while making a payment to IELTS IDP, money was debited from my account but exam slot was not booked by IDP, money was successfully credited to merchants account.. Dont trust IDP.. They are not responding to my problem, i scolded alot... my num [protected], will this issue solved??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDP IELTS
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    720
    Pending
    0
    Resolved
    44
    IDP IELTS Phone
    +91 12 4441 1888
    IDP IELTS Address
    61, 2nd Floor, Chimes Building,Sector 44, Gurgaon, Haryana, India - 122003
    View all IDP IELTS contact information