Igt Solutions — Urgent Complaint Regarding Unfulfilled Job Offer from IGT Solutions

Address: 2nd Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 12

My name is Vivek Kumar, and I am writing to express my deep concern and disappointment regarding my experience with IGT Solutions Pvt Ltd. I recently went through an interview process for the Expedia process and was selected as a Process Associate. I have been eagerly awaiting an official confirmation of my employment, but unfortunately, I have encountered significant delays and unfulfilled promises from HR Amit.

To provide you with a brief timeline of events:

On 16th August 2023, I successfully completed the interview process for the Expedia process at IGT Solutions Gurgaon.

HR Amit informed me that I had passed the Versant round and proceeded to the next step.

I was informed that the main Ops round would be conducted virtually, and I was subsequently selected for the position.

As I was working in another organization, I requested some time to serve my notice period and obtain an official confirmation of my selection.

HR Amit agreed to grant me this time, but he asked for my resignation acceptance before providing the offer letter, which I promptly obtained from my current employer.

I was further requested by my current employer to work until 2nd September 2023, which I complied with.

I provided HR Amit with the requested resignation acceptance, but he then asked for address proof, specifically an Aadhaar card and an electricity bill from a location within the company's hiring zone.

I rented a flat, paid the security deposit, and arranged for the Aadhaar card and electricity bill, which I promptly informed HR Amit about.

Address verification failed due to a misunderstanding during the verification call between the landlord and the IGT transportation team.

Since then, HR Amit has been unresponsive, continuously directing me to "connect to your vendor" without providing any updates or official confirmation of my employment.

This situation has left me in a precarious position. I have left my previous job, incurred expenses for the security deposit and relocation, and have been awaiting an official confirmation for over 13 days since leaving my last job.

I would like to point out that HR Amit assured me that if I provided my resignation acceptance and address proof, I would receive the official confirmation. However, it is impossible to complete the address verification process without an official offer letter or joining letter.

I kindly request your immediate intervention in resolving this matter. I have acted in good faith throughout this process and fulfilled all the requirements set by HR Amit. It is disheartening to find myself in this situation due to the lack of communication and unfulfilled promises.

I urge you to look into this matter urgently and provide me with the official confirmation and joining details that I was promised. I have been patient and cooperative throughout this process, and I believe it is only fair that I receive the same level of commitment and professionalism from IGT Solutions.

I appreciate your prompt attention to this matter and hope for a swift resolution. Please do not hesitate to contact me at [protected] if you require any further information or clarification.

Thank you for your understanding and assistance in resolving this issue.