Indian Oil Corporation [IOC] Complaints & Reviews

Sir Baghpat jile ke pilana gav me hmare kheto se pipeline nikal rhi hai jiska hme uchit muvavja nhi mila ath aap hme uchit muvavja Dene ka kasht kre anytha hme court ka shara lena pdega ath aap hme uchit movavja Dene ka kasht kre

I have filled fuel in my Mercedes GLC 200 vehicle at IOC petrol pump at Jogeshwari Vikhroli Link Road at Andheri E close to SEEPZ in Mumbai on Tuesday the 17th of Jan at 1.05 pm. However, inspite me telling the attendant to put petro, he has filled diesel in my vehicle which has damaged my under warranty car. Mercedes is now fixing the car and it is costing me Rs. 236000 to repair the damage.

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IndianOil Corporation Limited
Madurai Divisional Office
“Adiradi Parisu Mazhai” Campaign

Dear Sir/Madam,

Date: 24/01/2023
Consumer Number: [protected]
While procuring a new Indane gas connection (single cylinder) from the below vendor
Mohan Gas Service ([protected])
Jalahalli, Next to Ioc petrol pump,
Near Bel Circle,
Bangalore - 560013
I was asked to pay for extra accessories as follows
Gas Lighter - Rs 170
Gas Lighter Refill Can - Rs 80
Cylinder Trolley - Rs 210
Total - Rs 460
I raised the issue with the staff present as I have an automatic gas stove and did not require these extra accessories to which I was informed that these are mandatory and the only thing they can do is give an apron instead of the trolley. They asked me to go ahead and make a complaint as they are not willing to remove the same from the bill.
I am attaching the documents and snapshots of the bills and the accessories.
I would like the agency to take back the accessories and give me a refund for Rs 460.

1. Why The IOCL Company Is Charging Money To Provide Mandatory Inspection To Consumer?

It Is The Duty Of IOCL To Provide Us Safety ...We, The Customers Buying LPG For Rs.1100 And Still The IOCL Charging Us In The Name Of So Called Mandatory Inspection. IOCL Please Provide Us Free Safety Service Not Chargeable Inspection Service.

2. Is There Any Benefit In The Charges For The PMUY Beneficiaries For Mandatory Inspection Check In Assam?

3. If The Consumer Has The New Connection And Also New Burner And Regulator, New Stove Of IOCL's (Agency Provided). Then, Is It Mandatory To Do Inspection Within 5Year Or After 5Year?

Ex. If The Consumer Had The New Connection, New Stove, New Burner And Regulator In 2021, In Which Year It Is Mandatory To Do Inspection Check?

I had visit to full fuel at apna petrol pump situated at sanghera bypass, near baba kala mehar stadium barnala, buttheair pressure machine is not working and the staff is irresponssible, actually iwant to ask that whyonly air pressure machine isunder breakdown why not the fuel filling machine is stop at any time, this isbecause they have to fill air pressure free,
kindly arrange to repair

I always visit Loknath Service Station ( Petrol Pump), 5A BM Road, Kolkata - 700078. Today also I visited that station for Fuel up my Car... But a Lady Staff very roughly behaved with me... Action should be taken against her... My Contact number is [protected]

Whom so ever it may concern
dear sir i have booked a gas to my house it come and after that gas ends i saw that my passbook was not at my house .
It may be due to carelessness are any other reason .But it is lost.

So you are requested to issue us a new gas connection book. The gas connection book was earlier the name of shri byasmuni naurangia village, distributed from kotwa district-kushinagar (uttar pradesh).br...

The invoice amount is 1055.50 for gas refill booking. But the amount deducted is Rs.1061.40. Why extra amount has to be paid for online payment, that too when we are making advance payment.

The incident is at IOC petrol pump Sarojini Nagar ring road Delhi and every time I used to fill full tank and after auto cut the attendant tried to fill extra oil. Today around 9.40 am I visited the petrol pump for full tank oil, the attendant again tried to fill extra petrol after auto cut without my permission. i raised a query and asked to see Manager and after a lot of struggle got mobile no [protected] of manger Mr Khanna. I called him and narrated the incidence and on his direction lodge a written complain of the incidence.
Extra oil after auto cut is a threat to vehicle, Requested to look into it and do a suitable action under intimation to me.
Govind Malasi
Mob [protected], [protected]

I have ordered cylinder on 7.1.23 with cons no [protected] and ref no[protected]. But I received a message like your order is delivered on 9.1.23.
Last time also I faced the same problem and i have complaint then the next day itself they delivered with the excuse of there is no time so that we have marked as delivered...
And this time also they are doing the same thing So i have waited for another one day.. There is no call or any message.
I hope this will be the last problem i have faced like this..

This is to inform that today 10/01/23, I got my Car I20 Asta 1.2, tank filled through auto cut at Sushanti Filling Station, Dwarka at 9:12Am and inspite of fuel tank capacity of 40litres as per company, the station meter filled 43litres of petrol. It clearly indicates, dysfunctional machines being used or intentional tampering wbeing done to dupe customer by this filling station.
Request you please look into the issue and take appropriate action against the vendor and get me the appropriate refund at the earliest.

Monish Chaudhary

+91 [protected]

I have not received the cylinder. But have received the message that it has been delivered on 04/01/2023.
But my cylinder is not delivered yet.
When contacted the delivery person. He said they are out of stock. My supplier Chatterjee hat gas service is also not responding.

Sir,

My account Indane gas login account has been locked or disabled due to which I am not able to order cylinder. Kindly unlock my account so that I am able to login and order my cylinder. Below are my account details

Consumer Number: [protected]
LPG id:[protected]
LPG User Login email id: [protected]@gmail.com
Registered Mobile Number: [protected]...

There is no trained people who are working in our town in Petrol Bunk and also There is no Toilet and also Air which has to be mandatory in all the Petrol Bunk.

The language which they use with people are horrible need support to close the dealer ship or please change people & also management from this place

This is the New Bunk which opened few months ago but we are facing many problems need help by solving the issue.

petrol Bunk Address below

M S Goldtown Fuel Station
Survey No 5/1
Karahalli, Bangarpet
Alurduddanahalli
Bengaluru, Karnataka - 562110 [protected]

Hi
I wanted to open a gas account at indane gas but the person incharge at the branch said the cylinder will only be provided if the buyer buys the stove as well, mentioning that it is mandatory.
The branch was Sukhdev Vihar - Delhi
Kindly look into the matter ASAP.

Hi
My phone number has been linked to someone else's indane gas account. Kindly resolve the issue as I cannot link my phone number to my indane gas account.

Dear sir/ madam,

I am shabarathinam account it [protected]
I ordered indian gas on 24 dec 2022 payed from flipkart pay later is successful payed.
Gas received my home that time i am I out of house so cancel that gas indian oil gives massage for cancel ur amount is refund with in 7 days for ur reference below attached the sms
Dear SHABARATHINAM T, your Order[protected] has been cancelled due to Booked by Mistake.
INDANE
In indian oil gas side amount is refund on 27 dec 2022 refund id attached in photo but refunded amount is not reflection on paylater Or any other account .
I ask to flipkart he say wait for days no problem and rised ticked in house Bill but is no option in my application. Now bill is generation on 1jan2023
We want refund amount were why not add in paylater. How to I pay. In flipkart side not respond. Please help for refund my amount in paylater account and revised that payment before 5 th of jan.
Thank you

Hi, Request you to kindly look into the below issue as the Puncture Man operating in your IOC Outlet of Nr Manyata Tech Park, Nagawara, Bangalore-560045 has been doing his work very unethical.

On 3rd Jan'22 had my vehicle punctured took it there and he removed and checked tube and identified there was one puncture. During the puncture placement he started speaking this vehicles and all we dont do and created a story as it will be 2 punctures. I did not had any say I just came in considering it as a IOC outlet and they would do good. I asked him he told he will not support all this vehicles hence he did as a favor. The person was aged and I did not had urge to even curse him or argue. Hence paid and moved out but I am bringing this to your attention as people specify it as a Puncture Man IOC outlet and it will impact you.

I am not worried about the impact to me of paying double charges but the good will of the company like IOC. Request you to take necessary action as there might be more number of people suffering as it is next to IT park.

Hope you will do the needful and give a quick fix as this would be helpful for general public. Thanks Venkatesh

Hi,
I have filled fuel to my car at IOC Petrol Bunk, Mannagudda many times. I have noticed the behavioral issues with the fuel filling staffs. Some of the bunk staffs (Not All) are very harsh and they do not know how to behave with the customers. Today I have went there and the person pulled the card from my hand and his attitude was not at all good.

Service also is not yet satisfactory level.

Request you take proper action on the same and arrange the proper system at the bunk.