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Indian Oil Corporation [IOC] Complaints & Reviews

www.iocl.com
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Updated: Jan 13, 2025
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So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Demanding Rs. 40 extras for taking gas by own from GAS office
Cheating while filling the petrol
Density meter not working

Indian Oil Corporation [IOC] reviews & complaints page 7

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B
BharathK59
Apr 30, 2023
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Petrol pump not accepting UPI payment

Address: TCI MADANAYAKANAHALLI

Indian oil petrol pump at TCI MADANAYAKANAHALLI, is not accepting UPI payments. The personnel is also rude when asked about it. They only accept cash/card. Why are they not accepting UPI payments in the digital age?

Please make sure that UPI payments are supported...
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R
R S PILLAI
from Ratlam, Madhya Pradesh
Apr 29, 2023
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Complaint regarding leakage in gas cylinder

Sirs,
I have lodged a complaint online about leakage in my gas cylinder vide SR no.[protected] on 25/07/2023.

I have received an email on 27th April 2023 as follows:

[protected]@indianoil.in
Apr 27, 2023, 6:16 PM (2 days ago)
to me

Please refer your feedback on My LPG cylinder is having leakage. It was in use for some days. Unexpectedly we realized that the cylinder is leaking....
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M
murthylalitha
from Chennai, Tamil Nadu
Apr 23, 2023
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Supply

Address: Block 1, 28th Floor, Flat 2 My Home Avatar, Narsingi

I booked the GAS Cylinder refill to supply on Sunday i.e. 23/04/2023. I paid extra money as suggested while booking. I am sorry to say that the Gas Cylinder refill is yet to be supplied. What is the use of Preferred Day/Time Delivery when not attended to??? Refund the extra amount and remove such an item (Preferred Delivery)....
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S
Sakthirajan M
from Krishnagiri, Tamil Nadu
Apr 21, 2023
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Petrol Filling cheating

Address: JP Agencies ,NH-7, Bangalore main road, Krishnagiri-635001
Website: Indial oil

Dear Indial Oil team
Last wednesday 19/04/2023 morning 10.30 am i was filled petrol on my Renauld Kwid car Krishnagiri, tamilnadu, JP Fuel Agencies, i was filled petrol 10 litre Roundly Already i have 10.litre approx in my tank, after filling petrol my car digital fuel meeter in same condition its mentioned single point only after noticed and ask to fuel station person he not answer me properly give bill only and After i was travelled...
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S
Shappi
Apr 19, 2023
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Air filling

Address: Parvanam , Thannithode , Pathanamthitta

IOC pumps at KonniI, District -Pathanamthitta, Kerala -689691 are not filling the Air at Fuel Station, The are refusing to saying that the machine is not working, Kindly take corrective measure...
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E
Ekalyvan
from Chennai, Tamil Nadu
Apr 19, 2023
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Delayed Delivery of LPG Cylinder - 18 days

Booked a refill consumer no [protected] - 4/4/2023 paid online. It is almost 16 days despite making the payment we are yet to get the cylinder.

The supplier M/s Abirami Gas Agencies don't respond to customer calls or their contact numbers are always engaged. The Agency is not a customer service oriented entity

Fortunately connected an executive where she said there are limited stocks and the supply is less. Come...
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R
Ronak Dhanendrabhai Doshi
Apr 18, 2023
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Cheating on ioc aunsh petroleum

Address: Paldi, Ahmedabad

Today i went to aunsh petroleum for petrol filling in my scooter. The staff over there filled premium petrol without asking me and without my consent. It cost 103 Rs. On pump also there was nothing mentioned about premium petrol. When i told her about that cheating, she told me to pay as per normal rate of petrol.. this is serious issue..i was aware customer so i saved but by this kind of practice how many customers they might have cheated....
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S
Sarthakck3
from Bhubaneswar, Odisha
Apr 18, 2023
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A particular Worker

Petrol pump worker stopping in between giving petrol on the excuse that he didn't heard the amount & pumping petrol little by little. Petrol came to low. Happened 3 times with me by that particular guy at lingipur petrol pump, bhubaneswar...
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V
verma_chander
from Pune, Maharashtra
Apr 15, 2023
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Delayed delivery of LPG refill

Booked a refill on consumer no.[protected]/[protected] on 8-4-23 and paid online against order no. 2-[protected], but in spite of the lapse of 4 days refill has not been delivered.

On personal visit to vendor M/s Shiv Rudra Indane, the Manager Mr. Pathak, misbehaved and pushed me out of the office stating that " AB SAB KAAM ONLINE HO GAYA HAI YAHA KOI ENQUIRY NAHI HOTI, JA KAR ONLINE CHECK KARO." His behavior was such as...
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A
AmitRuhal
Apr 14, 2023
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Behaviour complaint of delivery man

Address: Sonepat gas agency kakroi road

Haryana sonepat
Sonepat gas agency kakroi road sonepat
Today delivered a cylinder at house no 1263 sector 23 sonepat
Delivery boy behaviour was intolerable with old lady.
[protected]...
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J
Jay8431
Apr 12, 2023
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Fuel not filled, scammed

Address: Vadavalli, sruthi agencies

I wanted to full the fuel at the fuel station. I paid 500 and waited for the fuel to be filled. The range before filing and after the fueling was the same the range was 40kms, which means the fuel is not filled....
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H
hellorajabhaiya
Apr 11, 2023
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Not delivering of gas Cylinder and Online booking of gas Cylinder

Address: Air Force Station Bhisiana, Bathinda, Punjab

Sir,
I have booked gas on 28 Mar 23 (Invoice No[protected] and still waiting for delivery. This gas agency (Vayusena gas Agency) is inside Air Force Bhisiana, and we are always facing the same delivery issue from a long time. The manager of this agency always give the same answer what I can do if delivery boy is not coming. As a consumer I am asking what you should take action against this type of act due to which your customer...
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A
Ashish.K93
from Mumbai, Maharashtra
Apr 9, 2023
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Indane dealer took money without providing the bill and didnt deliver the cylinder

Address: Domlur Bangalore

Indane dealer (Shirdi Sai Indane Gas Distributor Domlur) took money for new connection. They didn’t give me the bill, they said that I’ll get the bill after I get the cylinders. I was supposed to get the cylinders in 3 days, now it has been more than 8 days, and now they’re not even picking up the call.
I want to file a complaint for two reasons:
1. They took the money and didn’t provide the bill.
2. Didn’t...
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N
Nanu32
from Rudrapur, Uttarakhand
Apr 6, 2023
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Registration issue showing invalid account

Address: Rudrapur uttrakhand

When i try to login it shows (The user account is locked or disabled. Please contact the System Administrator.) help me with this.
I want new gas connection so i tried again and again....
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V
Vishal shetye
from Khopoli, Maharashtra
Apr 5, 2023
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Bathroom is very dirty

Address: Before hotel tambada pandhara while traveling from Pune to lonavala

Very dirty washroom and hanging clothes in ladies toilet also no water available to wash hands

The staff is saying that no one come to wash it
No light in washroom there is dirty smell
Staff is denay to take photos...
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R
rkpms3108
Apr 4, 2023
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Air filling machine not working

Address: Indian oil petrol pump,survey no.2 Basan, ferozpur, shram marg, GIFT CITY-382355, Gandhinagar, Gujarat

Refusing to fill air in tyres stating machine is not working.
Air filling machine is not working since last year. Staff donot co-operate when asked about the air filling machine. Complete address is as follows:

Indian oil petrol pump, survey no.2
Basan, ferozpur, shram marg,
GIFT CITY-382355, Gandhinagar, Gujarat...
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R
Rajan tukly
from Mulagumudu, Tamil Nadu
Mar 29, 2023
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Staffs not response to customer

Address: Mulagumudu, kallu விலை, kanyakumari dist

I'm rajan from thuckalay. On my way to office this morning, I was standing next to the air station for air check when I was going to fill petrol at the Indian Oil bunk in Kalluvillai, Mulakumudu on the way. The workers working there did not respond. This will cause a huge bad name for Indian oil corporation. So I request you to change this irresponsibility of the employees....
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S
Sarthak Tiwari
from Delhi, Delhi
Mar 28, 2023
Resolved
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Complaining against a staff of petrol pump

Address: Vidhan Highway Centre, Rupapur, Kachhwa Road, Varanasi-221313

Dear Sir/Madam,

I am writing to express my disappointment and frustration with one of your fuel fillers who denied to take my coins after filling the fuel. On 26 March 2023, I filled up my bike at your fuel station and handed over a handful of coins to the fuel filler. However, to my surprise, the fuel filler refused to accept the coins and said that they only accept paper currency (Rupees note) as a form of payment.
br...
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M
Maniram.
Mar 28, 2023
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About overcharging for CNG price

Address: Vijay Fuels Indian Oil Corporation, 9.3 KM Hayatpur, Pataudi Road, Gurgaon

CNG Station dealer address-:
Vijay Fuels
Indian Oil Corporation, 9.3 KM Hayatpur, Pataudi Road, Gurgaon

Customer Address-:
INDER KI DHANI
HUDA SEC-1, PATAUDI

I went their on 27/03/2023 to fill CNG in my Swift car reg no. HR26DW8928.
As I know around one week back, price reduced for CNG by 6 Rupees, and all the CNG station giving the CNG on reduced price.

But Vijay...
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V
Vasanth Harshavardhan
Mar 24, 2023
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Not providing air and rude behaviour

Address: Sri Sai fuel station, mariyammanahalli

They're denying to provide air at the fuel station...
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