Indian Railway Catering & Tourism Corporation [IRCTC] — Account blocked

Address:New Delhi, Delhi, 110001
Website:www.irctc.com

Hi Sir,

Almost 20 days over no one responding to my mails. One of the Executive Manvendra singh, sent mail as " We would like to inform you that your given user id-dvm_1987 is inactive due to Use of autofill Scripts or Enormous hitting on site. Therefore, you can not use it again . ".

i didn't use any autofill script in my office system (at the time of tatkal ticket booking i will be in office so it is not possible to install other third party softwares) and i sent mail to them provide the details of software. Simply blocked my account without intimation.

I using my credit card past 4 years, so i remember my cc number easily (16 numbers) it takes for me 30secs max to enter the details. But it again asking as ROBOT or human confirmation at the end of the booking.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Nov 04, 2016
Updated by vinay.dasepalli
still it is not resolved and we don't use any third party apps .
Complaint comments 

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PNR Number [protected]: This is totally ridiculous. I haven't travelled on 5th september, then how can a TT make it that i have travelled?? I want my money back, i[censored] want i can send you the booking details of next day.

Thanks,
Soumi

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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