Indian Railway Catering & Tourism Corporation [IRCTC] — Amount deducted but ticket not booked
P
p.k.t
from Kolkata, West Bengal
Address:
700040
Website:
www.irctc.co.in
My name is Sanjay Tiwari.I booked a ticket from Tatanagar to Howrah from the online portal of IRCTC. I entered all necessary details like ATM pin and account number of my SBI bank account. The message displayed read as "Your transaction is being processed". However instead of getting a copy of the ticket or a confirmation message on my mobile number my account was logged out automatically. I received a message from SBI regarding my transaction which shows a purchase 'worth rs1437 on POS SBIRCTC at IRCTC txn#[protected]. My IRCTC username is 'Ritasanjay'. Please help me in either receiving my money back or getting a confirmation of my ticket.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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