Indian Railway Catering & Tourism Corporation [IRCTC] — Amount deducted but ticket not booked

Address:700040
Website:www.irctc.co.in

My name is Sanjay Tiwari.I booked a ticket from Tatanagar to Howrah from the online portal of IRCTC. I entered all necessary details like ATM pin and account number of my SBI bank account. The message displayed read as "Your transaction is being processed". However instead of getting a copy of the ticket or a confirmation message on my mobile number my account was logged out automatically. I received a message from SBI regarding my transaction which shows a purchase 'worth rs1437 on POS SBIRCTC at IRCTC txn#[protected]. My IRCTC username is 'Ritasanjay'. Please help me in either receiving my money back or getting a confirmation of my ticket.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Rpf off duty me retiring me akar disturb krta h

Retiring room ka staff wine drink krke nd smoking batamizi krta hai
I cant receive any message after booking a ticket.but money has been transactioned to your account.how can i check it
Sir,
My Self Rohit Agnihotri i have my SBI RAILWAY CARD My Card No : [protected] BUT YAT NOT to RECIEVE MY SUBHYATRA USER ID AND PASSWORD.

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