Indian Railway Catering & Tourism Corporation [IRCTC] — Cr registered status for more than one month but no refund initiated.

Address:Ernakulam, Kerala, 682013
Website:www.irctc.co.in

Hi,

I booked a ticket from ernakulam to trivandrum on 21-sep-2016.
The train was more than 5 hrs late and i cancelled the ticket. I filed tdr for the same. It shows tdr status as cr registred for more than a month now. My refund has not been initiated and i have not got refund till now. My ticket details are given below:
Pnr number : [protected]
Cancellation id :[protected]
Train number : 12075/jan shatabdi
Date of journey: 21-sep-2016
Ticket amount:750.0.

Please let me know when i will get the refund. Dont irctc have a defined sla for this?? Please solve my issue.

Thanks & regards,
Anusha.
Anusha. [protected]@gmail.com
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have initiate a tatkal ticket in irctc on[protected]. Ticket was not generated, but ticket amount was debited from bank. After 8 day, this amount is not refund my bank account yet. I am already mailed to irctc. But this problem is not solved yet. Please take action.
Irctc user : sdey1006
irctc complain ref no: [irctc #4235750]

Still i am not received my refund amount against cancellation ticket from pune to Vijayawada pnr is [protected]
I had the misfortune of travelling in raja dhani 12432.the food served was atrocious.moreover they start collecting bribe from passengers as soon as food was served .is this with the knowledge of railway. Meals on wheels .hahaha
Tain no 12953 is not running smoothly as compare to normal trains. During my travel from swm to delhi I got many breaking shock and I fall down. So please look in this matter and take some action against technical issue.
Repected Sir,
please help me out to recover my userid and password. i lost my userid and password and enable to reset password without knowing userid and all.please help me out to recover my user id to access irctc website.please help me out about this problem
my email-id is prasad.[protected]@gmail.com
mob no: [protected]

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