Indian Railway Catering & Tourism Corporation [IRCTC] — Deduction of service charges

Address: New Delhi, Delhi

Website: irctc.co.in

Hello team,

This is to inform you that, i have booked ticket online through irctc and my pnr no. is [protected], but my ticket has been cancelled due to waiting. while booking ticket irctc service charges has been added. my first complaint is that they have added 46rs has a service charge and same ticket can be booked from window without additional charges. what is the funda of deducting so many charges. another complaint is about refund of amount, if my ticket has been cancelled it means i haven't taken any irctc services then i should refund service charge by irctc which is not the case.

Request you to look into above issues.

Kindly revert for queries.

Regards,
Santosh keswani