Indian Railway Catering & Tourism Corporation [IRCTC] — Email verification

Website:

irctc.co.in

I am trying to get my email verified so I can operate and buy tickets online. My phone was immediately verified. Attempts to activate my email has failed since October 25, 2016. I have written multiple emails, to which I keep getting auto-replies.

I cannot buy tickets. I need irctc log in details to buy tickets even from other websites. This is gross mismanagement. If they cannot manage it then allow people to buy tickets from elsewhere. If I had the option I would definitely not use your website.

My email docket number is IRCTC #4254078. Everytime I email them with my docket number, a new auto reply comes with another new docket number, giving me a docket number of the reminder email, which they will never respond to. If I had time, money and energy, I would have tried to make irctc suffer, but I have neither of the above. So, I may have to just travel by air, because I am now left with no other option.

Regards,
Avishek Konar,
Assistant Professor,
O. P. Jindal Global University.