Indian Railway Catering & Tourism Corporation [IRCTC] — Extra charge deducted for cancellation of e tickets

Address:	East Singhbhum, Jharkhand, 831002
Website:	Irctc.co.in

If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ rs.240/- for ac first class/executive class, rs.200/- for ac 2 tier/first class, rs. 180 for ac 3 tier/ac chair car/ ac 3 economy, rs.120/- for sleeper class and rs.60/- for second class. Cancellation charges are per passenger.
This is what indian railway says before the schedule departure of train but the fair which irctc deducted is more than that is it a sham to railway or sham to mr. Suresh prabhu.

The journey date is of 22/08/2016 pnr,
[protected] and i cancelled it on 19/08/2016 48 hours 2nd journey date 25/08/2016 pnr,
[protected] cancellation date 19/08/2016 5 days before the train depart
As per ur rules dated 12 nov 2015
Says eticket charge for single ticket is rs.20plus service charge for sleeper and rs.40plus service charge for all ac tickets thrn why the hell irctc deducted so much