Indian Railway Catering & Tourism Corporation [IRCTC] — Food catered in mangala lakshadweep express train no 12617 & 12618

Website:

www.irctc

Sir

I traveled from kerala to delhi on 30/9/2016 by mangal lakshadweep expreess (Train no 12617) and returned from delhi by the same train to kerala on 5/10/2016 by sleeper class reservation ticket. The food served in the train is of very poor in quality and quantity. They charged exorbitant price of rs 87 for a veg meal consisting of two very small pieces of chappatti and a handful of rice and little curry (Two gravy curry). They charged rs 10 for tea and rs 20 for a bottle of water. Not rail water but of some other company. Many travelers are getting cheated.

The toilets were not cleaned at all throughout the journey nor the compartments. There was no garbage bin to keep our waste.

I hope the concerned department will look into the matter seriously and take action to improve the service.

Thanking you
Yours faithfully
A citizen of india