Indian Railway Catering & Tourism Corporation [IRCTC] — IRCTC not refunding the cancelled ticket amount

Address:Belgaum, Karnataka, 591227
Website:www.irctc.co.in

I have booked a ticket from dadar to miraj on 7/7/2016 to travel on 22/10/2016.

Subsequently i cancelled the ticket but the amount that has to be refunded is not refunded still. I booked the ticket through NRE account, that might be the problem to refund since NRE account cant take INR into it. But i sent so many mails to IRCTC to refund in another account, Or any other method to get refund but no response till today. In the IRCTC website it says, refunded but i didnt get any money.
Pnr Number: [protected].

Pnr Number: [protected] Transaction ID: [protected] Train No: 17411
Train Name: MAHALAXMI EXP From Station: DADAR(DR) To Station: MIRAJ JN(MRJ)
Date: 22/10/2016 Class: 2A Boarding: DADAR(DR)
Resv Upto: MIRAJ JN(MRJ) Quota: General Booked By:
Ticket Details
S# Name Age Sex Berth Preference Senior Citizen
1 ShivanandShettar 28 Male Lower
2 ChaitaliRuge 25 Female Lower
Payment Details
Payment Option: SBI Ticket Charge: Rs 2090.0 Internet Service Charge: Rs 46.0
Total: Rs 2136
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I was booking a ticket from Thane to Jalgaon. I completed all the steps. Finally when I did the payment, there was a message that tickets are not been booked. But ticket fare is deducted from my bank account. What should I do? I am confused. Should I Try booking Tickets Again?
And if not when I will be refunded the money?

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