Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc Staffs behavior and dishonesty issues

Address: Sonbhadra, Uttar Pradesh, 324001

Same thing happening 3rd time with me, whenever you try to purchase a water bottle from official sellers of irctc in train they ask for 20rs, and if you remind them about printed price they would say give me change of 5rs and if you don't have the change they will not give you water. This is pathetic, how can you refuse for it. Last time one guy promised me to give 5rs later and after that he came with changed dress, I was worried if he did same thing with many customers how much he can earn by this theft act. This should be punished and you guys should act on it fast, today I am traveling on bct to jp(12955) superfast my boarding station is Kota. Please do something.