Indian Railway Catering & Tourism Corporation [IRCTC] — Irresponsible behavior. Doors locked unable to board the train properly

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I was traveling alone from cbe-sbc via 16525 (island express) and my coach was ha1, which was right after general compartment. the doors on both sides of the coach were locked and since general compartment does not have connection to ha1 and other coaches attached to ha1 like a1, a2 were also locked. it was highly irresponsible of the attenders in train to keep all doors locked. it was only with the help of a porter that i could board the train. please make sure such irresponsible behaviors causing trouble to passengers are avoided.