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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Issue in tatkal ticket booking from my laptop only...

Address: Hyderabad, Andhra Pradesh, 500049
Website: www.irctc.co.in/eticketing/trainbetweenstns.jsf

Dear Sir / Mam,

I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "
You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address".
I am always getting same error massage from last 2 month.

The issue is : other people can able to book a ticket with the same network
Example:-
I am trying to book a ticket from office, my colleague also trying to book a ticket with the same network.
I am getting Error on 11.03
And he booked a ticket on 11.05.

Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 10 to 12.
Kindly resolve at the earliest as this is only benefiting the agents and normal public is suffering.

Regards,
Pradeep
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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Comments

Transaction got failed after booking the tickets which I booked on 23rd September 2016, Money got deducted from my account, It has been two days My money is not refunded back, When I checked in the IRCTC website, the status is showing as attached, The money is not back in my account yet.

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