Indian Railway Catering & Tourism Corporation [IRCTC] — Kaifiyat express : needs your urgent attention

Address: Allahabad, Uttar Pradesh, 276001

This is to draw your kind attention towards the kafiyat express (Superfast train) (Train no 12225 and 12226) running between azamgargh to old delhi. Kafiyat express is the only train running on this route daily. But the condition of this superfast express is deteriorating everyday. When the train started the number of stoppages were only 5. Now the number of stoppages in the train are currently 15 and this keeps on increasing. The train is delayed by 6 to 7 hrs everyday, even in normal weather conditions. There is constant chain-pulling. There is no proper sitting arrangement and charging ports. The cleanliness level has touched rock bottom. The train compartments have been changed to poor ones with no proper electricity facilities. The tt is not active in managing it.

The people who are regularly traveling via this are never able to reach their destination on time. This poorly effects students, working professionals and sick people traveling to delhi for better treatment.

I have been drawing your attention to the same for around 2 months now through tweets (@sureshprabhu and @railwayministry). Also i have put the complaint on the official website (http://www.coms.indianrailways.gov.in/criscm/common/complaint_registration.seam
). I have tried calling on 138 but they say its not under their authorization.

As a indian national i have this humble request to kindly change this train condition or start new trains on the same line.