Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Missed my train due to rescheduling

ilanosortap

from Purushottampur, Odisha

Oct 17, 2016

Address: New Delhi, Delhi

Website: irctc.co.in

I had booked my train from bbs to rou in 18452 - tapaswini express, pnr no: [protected]. The time of departure showing on the ticket was 22:05. However, the train was scheduled recently to 21:20 and i missed my train.
I didn't receive any alert any sms notifying me about this change.
I also checked the status online 2 hrs prior to the previous departure and still showed the old, non-updated routine.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.