Indian Railway Catering & Tourism Corporation [IRCTC] — No action on TDR even after 8 month

Website:

www.irctc.co.in

Hi Have filled the TDR because train was late by more than 3 hour and passenger not traveled

Transaction ID: [protected]
Train No./Name: 13132/ANVT KOAA EXP
PNR No [protected]
Date of Journey: 11-Dec-2015
From: PATNA JN (PNBE) To: KOLKATA (KOAA)
Boarding: PATNA JN (PNBE)
Resv Upto: KOLKATA (KOAA)
Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Ticket Amount:315.0 Ticket Type:E-ticket

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 11-Dec-2015 17:29:52 HRS TDR Status CR Registered Cancellation ID: [protected]
TDR Zone: EASTERN RAILWAY (ER)

I filled this TDR before 8 month but still not getting any action on this.