Indian Railway Catering & Tourism Corporation [IRCTC] — No lower berths for senior citizens

Address: 560037

Website: www.irctc.co.in

I have tried to book three tickets for the same trains on the same dates for my parents in a hope that i will get lower berth seats. But unfortunately, even though they had 50 seats available, i did not get even one lower berth seat. This is really unfair. At least there should be an option for to give tickets if preferred berth is not available or system should inform earlier that preferred berth is not available. Now i have incurred a loss of 700 bucks just for trying lower berth.