Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — No response for activation o[censored]SER ID for more than 2 and half months

ogeti

from Bengaluru, Karnataka

Address:	560059
Website:	irctc

My USER ID for Login to IRCTC is "cvrao59". The USER ID is in de-activation condition and I am not in a position to book tickets. I can not create new User ID because my Mobile Number and MAIL ID is already used. I have sent several MAILs since September month to "[protected]@irctc.co.in" to activate the User ID. Every time the reply is " We have forwarded your request to the concerned department". The routine MAILs sent by the officials will not solve the problem. I requested at least to give specific reply how long I have to wait. For this also there is no reply. I request concerned authorities to give categorical reply whether the issue will be resolved or not. Hope atleast now there will be some positive response.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.