Indian Railway Catering & Tourism Corporation [IRCTC] — Not accepting of my account

Address: Srikakulam, Andhra Pradesh, 532001
Website: www.irctc.co.in

Dear sir

I have a user id:adibalivad since a long time. But now it is shown that my user id is suspended. I got tickets up to 11.08.2016. Last time i got ticket on 11.08.2016, again i tried to take a ticket in the irctc web. But i couldn't get it and shown my user was suspended. What is the reason? What happened? Please help and continue of my useer id.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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ON 16th july I booked my tickets for travelling from mumbai to allahabad the ticket was not booked but money was charged and still the money has been not refunded..it has been more than 2 weeks but still the amount has been not refunded...

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