Indian Railway Catering & Tourism Corporation [IRCTC] — PNR No.[protected], Cancellation ID [protected] and date of cancellation 18.07.2016 and ticket booking dated 12.07.2016

Address: 110016

Website: irctc.co.in

Madam,

My bankers (SBI) are not confirming (The said details is not match in my bank.) with the given details by your email dated On Wednesday, August 24, 2016 1:09 PM. You are requested to kindly intimate me that in which account the refund has been processed (Account Details such as bank such as account number such as account holder name)

Looking forward to hearing from you soon

Regards


*Vivek Kumar*


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On Wednesday, August 24, 2016 1:09 PM, "[protected]@irctc.co.in" wrote:


Dear Customer,


Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

PNR: [protected] Transaction Id: [protected]

REFUND DATE RFND AMT STATUS SETTLEMENTID ACTUAL REFUND DATE REMARKS BANK REFUND TXN ID
19-Jul-2016 780.0 REFUNDED [protected] 19-Jul-2016 Refund request has been accepted. 241897

Please contact your bankers for confirmation with the given details.

In future you are requested to use the Refund status Tracking service Provided by the IRCTC. Select the 'Refund Status' link in the left panel under 'My transaction'. on the plan my travel page after you log in to www.irctc.co.in giving your user id and password.

Note that if still the refund is not reflecting in your account, we suggest you to send us the complete bank statement (From Date of Booking) scan copy/screen shot by hiding the credit card no. of the month of booking to till date to pursue the matter.


Thanks & Regards
Urmila Dixit
Executive, Customer Care
[protected]@irctc.co.in
Ph[protected]/23340000
www.irctc.co.in
[#3886074]

____________________________________________________________________
IRCTC never asks your personal bank account details through
call. If you received any call in this regard, please do not
share your bank related credentials.
____________________________________________________________________


-------- Original Message --------
Subject: Cancel Ticket
Date: Wed, 24 Aug 2016 06:38:13 +0000 (UTC)
From: Vivek Kumar
Reply-To: Vivek Kumar
To: [protected]@irctc.co.in,
[protected]@irctc.co.in, feedback.[protected]@ge.com

CC: [protected]@rb.railnet.gov.in
References:


Sir/Madam,

Ref: PNR No.[protected], Cancellation ID [protected] and date of
cancellation 18.07.2016 and ticket booking dated 12.07.2016

This is with reference to the above, kindly note that we have been
awaiting of refund of Rs.780/- towards PNR No.[protected], Cancellation
ID [protected] date of cancellation 18.07.2016 which was booked on
12.07.2016. I would like to bring to your kind knowledge no refund has
been received till date which needs to be clarify on an urgent basis

You are requested to kindly intimate me that in which account the refund
has been processed

Looking forward to hearing from you

Regards


*Vivek Kumar*