Indian Railway Catering & Tourism Corporation [IRCTC] — Pnr no.-[protected], train no.-59386, doj-29.10.16.

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	irctc.co.in

I have booked train ticket with a pnr no.-[protected], train no.-59386, doj-29.10.16., sl, gzb-moz, dep:21.35, mohd asif+2.
It is very disappointing that irctc have booked a ticket of train no. - 59386 which has not plying from this station as i have seen in railway timetable at ghaziabad station when i have been complaining for this act of railways and some railway officer has checked the train no.in front of me and confirmed that it is a matter of negligence from irctc.
When i email to irctc @ [protected]@irctc.co.in they have sent me ticket id-[irctc#4260392].
Now what would i do as the mental and physical harassment given to me and my family is beyond imagination at that night.
I am afraid that if you cannot offer a better level of service then many o[censored]s will give up the tradition to travel by rail.
Please help me in all respect and compensate you fault at the earliest.
Thanks and regards
Mohd asif