Indian Railway Catering & Tourism Corporation [IRCTC] — Punctuality of trains

Irctc doesn't have any sense of being on time. Such a pathetic service to be honest. How can a 10 hour train journey be delayed by a further 5 hours. Please stop railways as a whole if this is the nature of service you are providing. I am traveling to bangalore from kochi and i am in train for the past 15 hours. This should be a joke. Gareeb rath (12258) sucks
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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Do let me know the steps to activate a de-activated account or steps to erase phone number from irctc database so that I can create a new account.

email id : [protected]@hotmail.com

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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