Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not generated

Address: New Delhi, Delhi

I had tried to book tatkal tickets on 14th oct, 2016.
i ws nt able to book the tickets but the money got deducted from my bank account.
i tried for a 3rd AC ticket but could not book cause the network was slow.
still the balance got deducted
i tried for a 2nd AC ticket but could not book that either, still the money got deducted.
in total i lost more than 7000 rupees.
i need the refund as soon as possible.