Indian Railway Catering & Tourism Corporation [IRCTC] — Refund of filed tdr

Address:411033
Website:irctc.co.in

Respected sir/madam,
I had booked an e-ticket from anvt to dbg
In anvt-jyg special (Train no. 05528) on 28th august 2016
And date of journey was 31st august 2016.
Reason behind this is train delayed for more than 3 hours mean to say it was suppose to arrive in anand
Vihar at around 11 pm night however been announced to arrive at 3 pm next day, hence late by almost 16 hours.
Hence none of the passenger has travelled and we asked the station manager what to do in case and he suggested us to file a tdr through irctc. I did the same and right now its showing as in 'cr registered' status.
Sir i would like to tell you that its been almost 3 months and no money has been refunded or processed in my account, and the ticket is worth rs 8675/- which is a big amount and its almost half my salary.
Sir for the person like me who belongs to middle class such amount of money matters a lot
Hence kindly look into this matter and do the needful. I will be highly obliged to you.
Sir you can revert me back on email id:[protected]@gmail.com or mobile no.:[protected]/[protected]

Tdr transaction details:

1. Transaction id: [protected]
2. Train no./name: 05528/anvt jyg special
3. Pnr no [protected]
4. Date of journey: 31-aug-2016
5. Date of boarding: 31-aug-2016
6. Date of booking: 28-aug-2016
7. From: anand vihar trm (Anvt) to: darbhanga jn (Dbg) boarding: anand vihar trm (Anvt) resv upto: darbhanga jn (Dbg) quota: general (Gn) class: third ac (3a)
8. Ticket amount:8675.0
9. Ticket type:e-ticket

Tdr details:
1. Reason for tdr: train late more than three hours and passenger not travelled.
2. Tdr filing date: 01-sep-2016 12:13:13 hrs
3. Tdr status cr registered
4. Cancellation id: [protected]
5. Tdr zone: east central railway (Ec)
6. Registration no:[protected]

Thanks & regards
Avinash jha
Email id:[protected]@gmail.com
Mobile no.:[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10808
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information