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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Related to allotment of seats for senior citizen

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.irctc.co.in

Today i booked a ticket through irctc in train no 12557, and an upper berth has been allotted to a senior citizen who is a 68 years old female lady. The incident is being happening with me twice.
Please can you explain a lady who cannot even walk properly will climb upper berth.
I request you to please go through it as its a matter a concern.
Along with it I'm attaching a snapshot of the ticket please go through the same.
+1 photos
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I had registered one complaint on dated 30-Jul[protected], but till date there is no action on the same, as 30 days has passed to resolve one complain, how many days you need to close this complaint???? yahi achhe din hai kya???
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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