Indian Railway Catering & Tourism Corporation [IRCTC] — Reservation failed but money not refunded

I've tried to book a tatkal ticket on 1st Nov but it was failed and the money was taken from my rupay debit card. According to IRCTC the money was refunded on 6th Nov but till now I haven't received the money and regarding this I've posted email inquiry several times and tried to talk to customer care but there is no response. It happens with rupay debit cards most of the time kindly fix the issue and refund my money back
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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My Transaction ID: [protected], please refund my money

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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