Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Rupee debited from bank but Tatkal ticket not booked

sb99

from Ingraj Bazar, West Bengal

Sep 3, 2016

Address: Howrah, West Bengal, 711302

Website: www.irctc.co.in

Date of Incident: 03.09.2016
Time: Around 11:02 AM
I tried to book a tatkal ticket on irctc website from Sealdah Rly Stn to Malda Town Rly Stn and after completing all formalities I tried to pay through Axis Bank Debit card. But after the money debited from my a/c, it went back to irctc website and shown error message. Since then neither I was unable to book another ticket thinking it must be a mistake neither able to see my booking history. And no sms from irctc was received. Almost every other weekend I face this kind of dillema on irctc website. They should upgrade their servers for tatkal services. And I request to credit my refund of Rs. 676.34(including s.tax)to my bank a/c.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Zafnat Saar

Sep 5, 2016

I had booked a ticket at 27 August 2016 from Kolkata to Amritsar through paytm wallet, after cancelling it we got a message informing me your ticket PNR [protected] has cancelled and 580 amount will be refunded to your account but there is no refunded amount in my paytm wallet. How much time will it going to take?

Sudhaanil

from Chennai, Tamil Nadu

Sep 6, 2016

I cant able to book the ticket in talkal. In few seconds all the tickets are waiting list. How can we go for emergency. Premium talkal also the cost is too much. So please consider this complaint.