Indian Railway Catering & Tourism Corporation [IRCTC] — Suspension of irctc login id

Address: Palakkad, Kerala, 678623

Website: irctc

My login id "rmnair57" has been suspended by irctc summarily without assigning any reason. On enquiry, it was informed that i allegedly had used auto-fill option while booking tickets. Which to my best of knowledge and belief have not utilised.
Problem is not suspending my account, but my account had a e-wallet deposit balance which, they should have refunded to me immediately. It is grossly unfair, suspending my account, immediately after my depositing some money in the e-wallet account.
I would appeal to you to intervene to refund me my money back. Immediately.

Though this was promised so far no money is refunded to me.
Regards
Radhamohan t nair
[protected]