Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Tatkal bookings of e-tickets for the train 12834 i.e. HWH ADI EXPRESS

iftekhar1ahmad

from Mumbai, Maharashtra

Sep 21, 2016

Address: 441001

Website: www.irctc.co.in

Tatkal quota of sleeper class for the given train was full before the commencement of tatkal timings.
On[protected], I was looking for a tatkal ticket from Nagpur (NGP) to Surat (ST) in sleeper class for date[protected]. But when I logged in to my irctc account & checked for the same at 10:50 AM on 21.09.2016, I found out that all the tickets were already sold out & it was showing a status of "REGRET" even before the start of tatkal timings which is 11:00 AM as per IRCTC rules.
Need clarification on this.

Was this information helpful?

No (0)

Yes (0)

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

View all 10809 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

sankarpm

from Bengaluru, Karnataka

Sep 21, 2016

Not at all acceptable this charge,
IRCTC charging for verifying availability of the given options while booking ticket if you choose an option (at least one lower birth/same coach only).

They are taking charge first and then asking do you need to continue or not.
either you choose yes or no, you will be charged that cannot be refund.

Chitrankdixit

from Itarsi, Madhya Pradesh

Sep 22, 2016

Refund policy takes cancellation charges too from people, why should I give money for cancelling, It does not happen in private sector then why government sector is doing this blunder are you special, you are just providing us service and we are paying for it, you are not special.