Indian Railway Catering & Tourism Corporation [IRCTC] — Tatkal charges taken even if seats are available

Address: 110092

Website: irctc.co.in

Dear sir/ma'am

I am a regular user of irct since many years.
It's being very shameful that how unnecessarily indian railways are charging high amount even if their is no waiting list.
I have tried booking 1 ticket from najibabad to delhi on 16-august-2016 on mussorie express (Train no 24042). While booking it was showing 50 waiting list.
Since i have to be on delhi urgently by 17th morning so i took reservation on tatkal. But when i catched the train there was no waiting at all, almost 20 seats were free. I even confirmed this with tt.
It's so wrong method of irctc to charge money of tatkal even if there is availibility of seats on train.

Kindly please return the money that i extra charged for tatkal.
Money charges was :rs 862
Normal fare : rs 405

Kindly please consider this complaint.

Details of journey and train:
Pnr: [protected]
Train: 24042
Doj: 16- august-2016
3a, nbd to dli