Indian Railway Catering & Tourism Corporation [IRCTC] — Tatkal waiting confirmation

Address: 110001

Website: www.irctc.co.in

I booked a tatkal ticket on 9th Sep for Swarn shatbdi NDLS- ASR for 10 sep 2016. This ticket goes to waitlist no117. I am continously checking my pNR status. Last status i checked by 1155pm. the ticket comes to 49 W/L.

By midnight i got the the message at 130 that my ticket got confirmed, which i saw in morning psot my train timings gone.

I am unable to board my train just due to negligance of IRCTC.
No passengers will wake up for whole night for the confirmation.
I missed my train, i need full refund. as per the rules, if train is in the next morning, chart should prepared, 1 day prior to departure.
why this was not happen to this case.I need my refund

PNR NO [protected]
NAME :- Sucheta Chugh

Waiting for the revert asap.