Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket Checker miss behave

Address:	Surat, Gujarat, 395002
Website:	irctc

Dear Sir,
I was travelling with my family from Mumbai to Surat but due to some reason we reached the station late and the train has started so without any notice of the coach we entered in the reservation coach instead of general. We were having our tickets and as soon as we realize the scenario the T.C approached us and started abusing me for entering the wrong coach. I insisted him that as soon as the next junction will arrive we will change the coach. As, he was after us for no reason he pushed away me, my wife and my daughter out of the coach with our baggage due to which my wife fell down and injured her legs and chest. Now, who is responsible for this? Also, he asked for money for which I gave him Rs. 1000/- and in return he gave me back the receipt of only Rs. 320/- What about the other cash? He already took his share and still ill-treated us? How can a govt. employee can do this shameful act of abusing and ill-treating women’s too? Apart from this, he collected money from many other passengers. There were also a family with us of 6 members, he took Rs. 900/- from them and gave them No Receipt. Pls. look into the serious matter. I will be truly grateful to you for the same. I am writing all the train details here and also sending you the scanned copies of the receipt and tickets we had-
Train Name – Lok Shakti Express
Train No.- 22927
Train Route – Bandra Terminus to Ahmedabad junction
Dt. Of travel – 6/11/2016
Hoping for a positive action from your side.
Thanking you for the same.