Indian Railway Catering & Tourism Corporation [IRCTC] — Tickets waitlisted tickets

Address: Mumbai City, Maharashtra, 400058
Website: www.irctc.co.in/eticketing/loginHome.jsf

1. i had booked tickets for 12472 in august and had got waitlisted tickets my seat was a2 39
2. however there were quite a few empty seats in the compartment
3. these get alloted to other customers after payment of extra funds no proof with me same for tatkal tickets
4. his is during offseason suggest booking of agent tickets be restricted so that you get genuine travellers book tickets
5. railways are loosing out on customers due to agent booking with so many empty seats
6. the attendant too in the train asks for bakshish at the end of the journey
7. the attendant on the train journey provides drinks to people at double the rate i think this should be stopped with immediate effect
8. one of my co passengers big bag was being flicked during the course of the journey luckily she saw and checked the bag and got it back immediately and the culprit got out of the train
9. the cleaner attendants since the train was empty from katra to ludhiana would sit in the ac compartments
10. for 2 ac the toilets need to be more cleaner and with jet pipes the mug chain is tooo small in the western type toilet
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10809
    Pending
    0
    Resolved
    1835
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information