Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Window seat allocation algorithm is incorrect for train number 12054/12053

Sachin077

from Roorkee, Uttarakhand

Address:	New Delhi, Delhi
Website:	www.irctc.co.in

Hello sir/mam,
I wanted to inform you tha the window seat allocation algorithm is wrong for the train number: 12054/12053. I have booked a seat from irctc many times in this train with preference as window seat. When I get a seat confirmation mail, it is written Windows seat (WS) next to the seat number, but actually a middle seat is been allotted to me every time. Please check into this issue. One piece of information I can provide you is that the seat numbers in the train were changed a few months back, so this problem is being faced since then.
According to me the actual window seat algorithm in that train should be (3n+2) where n=0.

Regards

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Sep 07, 2016

suryakant vaidya's response not reciving nr no even after paying icket cost through BOI debit card.

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Comments

rahul murel

Dear sir,
On 12 set 16, me and my friend visited rameshwaram for outing. Meanwhile at the Railway Station I asked for ice cream i tried to pay 20 rs as the MRP but vendor has asked 5 rs more than the mrp as cooling charge..whereas no extra charge is to be taken for cooling as I checked from consumer forum...

suryakant vaidya

from Solapur, Maharashtra

I have reserved AC Iii ticket for pune hyderabad express.dated:[protected].Rs 352/- has been debited from my BOI bank, but i have not recived pnr no. The ticket was on the name of Rajani vaidya age 65 ( sr.citz)...kindly do the needful...Rajni vaidya

Ruchika Singla

from Noida, Uttar Pradesh

This is in reference to the TDR that I had filed for PNR Number [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", . I had received the acknowledgement mail with Reference No:[protected], dated 09 MAY, 2015. I have never received any update or refunds as of now. Please look into it and revert.