Indian Railways — Parcel missing comlain

singhravishankar

from Vadodara, Gujarat

May 1, 2024

Address: Chhayapuri - CYI

I have booked a parcel of 5 nos. from DHN to CYI PRR-No. -- [protected] which was loaded form Dhanbad on 18/04/24 but on 20/04/24 only 3nos. has been unloaded and rest are not unloaded or missed by the destination station.
after that two time I have complain in Rail Madad but that end department provide only a consolation that they are tracing my parcel. Raily was has charge Rs. 49/- as delay charge in my 3nos. parcel
I am not willing to charge any delay charge in my parcel just need my parcel at my place at CYI.
Rail Madad - ref no[protected] and[protected]
pls do the need full

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Indian Railways customer support has been notified about the posted complaint.

May 01, 2024

Updated by singhravishankar I have booked a parcel of 5 nos. from DHN to CYI PRR-No. -- [protected] which was loaded form Dhanbad on 18/04/24 but on 20/04/24 only 3nos. has been unloaded and rest are not unloaded or missed by the destination station.
after that two time I have complain in Rail Madad but that end department provide only a consolation that they are tracing my parcel. Raily was has charge Rs. 49/- as delay charge in my 3nos. parcel
I am not willing to charge any delay charge in my parcel just need my parcel at my place at CYI.
Rail Madad - ref no[protected] and[protected]
pls do the need full

May 01, 2024