June 1st 2023, Sealdah station
17:30 ladiess ticket counter. Ticket vendor name Vivek Majhumadar.
I purchased a ticket to Krishnanagar giving ₹30. In change he gave a small ₹1 coin that nobody accepts. I requested him to change it for a large one, or give me ₹5 coin he refused, and started to become abusive and shouting, again and again refusing to give the correct change and also delaying all the passengers and with extremely rude and disruptive behaviour. Eventually he closed his counter leaving me with a less amount in change and everyone inconveniencd and very shocked. Usually the ticket vendors are polite, professional and honest. I would suggest you request him to check his behaviour towards customers as it was really rude, abusive and also causing unnecessary delay for many passengers over a small matter that he should have redressed immediately upon request without any question or fuss. Also he gave me quite unnecessary stress and tension over a small matter. I am most for your help.
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