Indigo Airlines — appalling behaviour of indigo ground staff

I recently got a video of a passenger who was trying to board the bus but two or three of the ground staff of indigo airlines at the taxiing area misbehaved with an old man. There could be some misunderstandings but we passengers love indigo airlines due to its hospitality. But when we passengers see this kind of cruel behaviour of an indigo staff it’s very disappointing that this behaviour could be done with us in future. Just because of ill behaviour of 1-2 staff the whole indigo airlines get defamed. It’s just a request to indigo airlines to improve its staff quality. Hoping for a strong change in this segment of complaints.

A 6e frequent flyer.