Address: Bangalore, Karnataka, 560037 |
Hi,
Me along with my family members (Two seniors citizens) boarded the flight from pune to bangalore on saturday 30th december. The flight number was :6e103. My flight got delayed more than 2 hours and we travelled around midnight and reached bangalore around 2.00am. I asked for the indigo staffs prior if they reschedule the flight as my parents being old were suffering a lot. They told me there's no alternate flight that they can arrange. My parents being old, it was quite difficult for them to saty around midnight provided the climate being pretty cold. The mental and physical health was enormous for them that it took almost 1 week to recover from their health. The sad part is there was no one even to consider this, though even we are paying higher amount and travelling. I would really appreciate if i'm refunded/provided benifits for the losses and pain that we have incurred. Was this information helpful? |
We understand how delays can impact our customers and therefore we make every possible effort to minimize such delays. Request you to kindly share the PNR number so we may look into this assist you further. We regret the inconvenience caused.
We have messaged you as well. Kindly check and let us know.
Regards,
IndiGo Team