[Resolved]  Indigo Airlines — flight delays

Address: Gurgaon, Haryana

Indigo flight 6e 844 which was scheduled at 9:30am from hyderabad to ranchi has been delayed 3 hours and 30 minutes on december 25th 2017. I am still not sure how long it would take me to finally board my flight today. I have a family event to attend but i think i won't be able to attend it. Does indigo has any additional benefits or facilities available for passengers who are facing inconvenience due flight delays? It would be a customer delight if airline respects passengers valuable time and value for money. I have been a valued indigo customer but today i am sorry to say indigo customer centric ideologies are fading away these days. Hope airlines makes a note of this. Thereafter take corrective measurements for the same.
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Mar 20, 2018
Complaint marked as Resolved 
Verified Support
Feb 14, 2018
IndiGo Customer Care's response
Dear Praveen,

Greetings from IndiGo!

We sincerely regret the inconvenience caused. With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you.

Regards,
IndiGo Team
Feb 15, 2018
Updated by praveensharma45
Hello,

Please find below details of my PNR and booking reference for Flight 6E 844 dated 25th December 2017:
Passenger 1 Praveen Sharma (PNR - VD23NM; Booking Reference[protected]
Passenger 2 Puja Sharma (PNR - G9HU2C; Booking Reference[protected]

Let me know if you need more information.

Regards,
Praveen
 
1 Comment

Comments

Hello,

Please find below details of my PNR and booking reference for Flight 6E 844 dated 25th December 2017:
Passenger 1 Praveen Sharma (PNR - VD23NM; Booking Reference[protected]
Passenger 2 Puja Sharma (PNR - G9HU2C; Booking Reference[protected]

Let me know if you need more information.

Regards,
Praveen

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