[Resolved] Indigo Airlines — fraud done by indigo

Aditi Talekar

from Mumbai, Maharashtra

Dec 25, 2017

Address: 400610

Website: Indigo airlines

We had booked tickets to bangalore to mumbai and we reached the airport just ten min late before the board chek in and indigo people refuse to issue the boarding pass though we were at airport 30 min prior but due to car issue couldn’t reach and they have told us to take new tickets which was 37000 rs nothing got adjusted with old tickets.. Same happened with us while coming back but spice jet issued us boarding tickets hence forth bad service given to customer and just looting people very bad experience.

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Mar 20, 2018

Complaint marked as Resolved

Dec 25, 2017

Updated by Aditi Talekar Looted us by 37000rs by not issuing the boarding pass . They can issue the boarding pass it’s was in their hand but they didn’t . Two more passenger suffered for the same they were old citizen but still indigo people asking them for payment . They would have managed these old couple by adjusting in other flight which they missed very bad experience with indigo airlines

Verified Support

Feb 15, 2018

IndiGo Customer Care's response Dear Aditi,

Greetings from IndiGo!

We sincerely regret the inconvenience caused. With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you.

Regards,
IndiGo Team