[Resolved] Indigo Airlines — job fraud

Jomivv

from Hyderabad, Telangana

Nov 29, 2018

Website: Indigo

Hi i am jomi, on 27th november 2018 i received a mail with a call letter from indigo regarding the interview process to be held in december at bangalore and mumbai airports. They asked to pay an amount of 9800 as a security deposit. This was for air tickets etc
After payment, they sent an application form with few details, i reverted back by filling it up. Next day i got a call telling 5 candidates has an opportunity of direct joining without interview and i am one among them. 35000 has be paid as a bond which will be refunded after 18 months. Can i please know what should be done? And how can i get my money back?

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Jan 2, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

IndiGo Customer Care's response Hi Jomi,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you, visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
IndiGo Team

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Comments

Beautygopa

from Mumbai, Maharashtra

Nov 29, 2018

I have flight from Mumbai to Kolkata but I didn't get any SMS from indigo airlines but when I talk to customer service officer he told that we have already so he wants to indicate that I am full, this type of misbehavior not expected any way as per airlines rules if the flight delay more than two hour you have to compensate ??

IndiGo Customer Care's response, Nov 29, 2018

Verified Support

HI,

We are sorry for the inconvenience. Please share your booking reference/ PNR so we may look into it.

Regards,
IndiGo Team

supervisor

Dec 2, 2018

The service provider (travel agent / air carrier), whom you had paid,
must issue the e-airticket to email, not SMS .

The examination of fraud related to job, which had exested never, is a competence of the local police office, not the air carrier.

Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@

supervisor

Dec 2, 2018

Regarding 2 complaint: it is unclear what had happened without
- e-tciket and/or reservation + invoice.
- boarding pass
- your defined demand (what does the passenger want from air carrier in 1 sentance).

If you believe that your right was injurred by air carrier or their agent, you can hire a lawyer for the examination of your claims and the case commencemnet before the court / authority.

Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@

bhuvanesh1991

from Bansi, Uttar Pradesh

Dec 3, 2018

Dear indigo team
My name is Bhuvaneshwaran my title name is missing when i booked indigo ticket. please correct it bhuvaneshwaran and give a solution. Booking PNR number F9MCGY and contact [protected]

IndiGo Customer Care's response, Dec 3, 2018

Verified Support

Hi Bhuvaneshwaran,

We hope that our customer care team has assisted you in this regard.

Regards,
IndiGo Team

Vamsha Maroli

from Sulya, Karnataka

Apr 21, 2019

hai i am jnana suresh maroli from mangalore i have been cheated in the name of indigo airlies. i lost 2 lakh rupees money. indigo airlines is not worried about so much fraud happening... this person named sanjeev kumar ph no [protected] has hacked my account n taken cash. i want serious action to be taken...mail me at this...[protected]@gmail.com...

IndiGo Customer Care's response, Apr 23, 2019

Verified Support

Hi Vamsha,

We have replied to you via private message, please check.

Regards,
Team IndiGo