Address: Krishna, Andhra Pradesh, 520004 |
Respected sir, (Indigo Airlines Baggage Dept.)
My PNR no : DZBNDW
Date of journey : 09/11/2019
Flight no : 6E-308 from HYDERABAD to DELHI . from DELHI to GUWAHATI
Name of passenger : VISWANADHA SRINIVASA RAO EMMADISETTY
I am trying to bring you notice that I have faced so many difficulties while travelling along with my baggage.
Actually we were on Board on 9th Nov'2019 from Hyderabad to Delhi yesterday at 03:50 flight. While in Baggage Checking One of my bag got struck over there because of the presence of a Power Bank found in the bag, which is kept by mistake in that. so that Security staff didn't allow my bag to check in . for that they informed me to take this flight and reach your destination there u can collect your bag, by the next flight we will arrange your baggage to reach guwahati. So i agreed for that and took flight. I reached my destination at 04.35, and i went to baggage counter to collect my Bag, but my bag was not there . I immediately visited indigo counter and lodged a complaint regarding to resend back my Bag to Vijayawada Airport. My journey was done and I'm back to home town also. But till now I didn't receive my Baggage not even a call regarding that. so that myself i had your customer care staff number of times and again raised a complaint but no one responded properly
So,
Kindly please do it as a needful, & send my Baggage ASAP to Updated location (Vijayawada Airport)
Thanking you,
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