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[Resolved]  Indigo Airlines — pnr not generated

The transaction is completed but pnr and ticket not generated!!! I tried to book the ticket using indigo app itself. After the payment option appeared, i did the same using google pay! It makes no sense because when was redirected to the indigo app, it hung up and didn't show any response!! However, the transaction was completed and the entire amount was debited but no ticket or pnr was generated. I tried calling the customer care but nobody received!!
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Aug 11, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 14, 2020
IndiGo Customer Care's response Dear Sir,

Please share transaction details along with registred email ID via private message so we may assist you.

Regards,
Team IndiGo
 
1 Comment

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Comments

My order mV8n1n0O8k2YR2EGVIB6OA
CCAvenue Reference[protected]
My ticket booking mail not received. Ticket amount Rs 5693 deducted.

Reply
IndiGo Customer Care's response, May 15, 2020
Verified Support
Dear Sir,

We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo
IndiGo Customer Care's response, Oct 6, 2020
Verified Support
Dear Sir,

We've sent you the refund details via private message.

Regards,
Team IndiGo

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